No-Logs Policy

At nCheck, we are committed to protecting your privacy and ensuring that your use of our VPN and DNS services remains private and secured. This page explains our No-Logs Policy in clear and transparent terms.

2. How Our VPN Technology Works

Our VPN service is built using secure tunneling technology based on the WireGuard® protocol. To maximize privacy, our infrastructure processes routing tasks entirely within volatile system memory (RAM).

Any temporary technical metadata required to maintain your active session exists only in RAM and is completely destroyed the moment you disconnect; nothing is ever written to persistent disk storage.

3. Temporary System Data

During an active connection, session routing information and network interface states exist exclusively in volatile RAM. This operational data is entirely decoupled from your personal identity, is not used for tracking, and is completely discarded immediately upon session termination.

4. DNS Privacy

Our DNS services are designed with privacy in mind. Queries are processed dynamically in real time and are never stored in query logs or repurposed for tracking and analytics.

5. Infrastructure Transparency

We use trusted South African providers, Webway, HostAfrica, and Axxess, with physical server infrastructure located in Cape Town and Johannesburg.

6. Data Protection Principles

• Data minimization: We collect only the absolute minimum required to manage your account.
• No behavioural tracking: We do not monitor, inspect, or log user activity.
• No data monetization: We do not sell, share, or lease user data.

7. Legal & Abuse Handling

While we do not log activity, we utilize real-time automated firewalls to protect network stability against infrastructure threats.

Because we do not store historical connection data or browsing logs, we are technically unable to provide user activity details to any third parties or legal authorities.

8. Compliance

We comply fully with the Protection of Personal Information Act (POPIA) of South Africa. Users maintain all rights to their personal data as defined by law.